Warranty & Crash Replacement
Our Promise
Just as much as we manufacture top-quality products for wheelchairs, we strive to ensure the best possible service and support for you. Thus, we grant the original buyer of CarboLife carbon products an industry-leading 5-year Manufacturer Warranty and for all our products a Lifetime Crash Replacement.
5 Year Manufacturer Warranty
We vouch for the quality of our products „Made in Germany“. This is why we warrant our carbon products to be free from defects in material or workmanship for five years from the original purchase date (product registration required).
Modified, misplaced, misused, improperly installed or obviously abused CarboLife carbon products are not covered by this warranty. Also, minor everyday damages such as scratches on the surface of our carbon fenders are not part of this warranty.
Lifetime Crash Replacement
We offer a Lifetime Crash Replacement Program to the original owner for CarboLife manufactured products. This program covers damages which fall outside of our warranty, no matter for what reason. As part of this program, the price of replacement CarboLife product is 50% off the MSRP. Please note that sales tax, shipping, import duties, and labor are not covered by this program (product registration required).